Terms of Service

Last updated: January 2025  ·  The Bloomrise Academy

By enrolling your child at The Bloomrise Academy or using our website, you agree to the following terms. Please read them carefully.

1. Our service

The Bloomrise Academy provides live, one-on-one online tutoring for children aged 18 months to 11 years. Sessions are conducted via Zoom or Google Meet. Our courses cover Quran, Islamic Studies, Quranic Arabic, English, Maths, and our Baby Bloomers early learning programme.

2. Free trial classes

Every new student is entitled to 2 completely free trial classes with no obligation and no payment required. After the trial, you may choose to enrol in a monthly plan. The Bloomrise Academy reserves the right to limit free trials to one per family.

3. Enrolment and payment

• Monthly fees are due at the start of each billing month
• Accepted payment methods: PayPal, bank transfer, and card
• A 5% sibling discount applies for each additional child from the same family
• Fees are non-refundable once the month has commenced, unless exceptional circumstances apply

4. Cancellations and rescheduling

• Please give at least 24 hours' notice to cancel or reschedule a class
• Missed classes with less than 24 hours' notice will not be refunded or rescheduled
• If a tutor cancels, the class will be rescheduled at no cost to you
• The Bloomrise Academy reserves the right to replace a tutor if necessary while maintaining teaching quality

5. Code of conduct

We expect all students and parents to treat tutors with respect. The Bloomrise Academy reserves the right to terminate an enrolment if a student or parent behaves in an abusive or inappropriate manner toward staff.

6. Child safeguarding

The safety of children is our highest priority. All sessions are conducted via video call — parents are welcome and encouraged to be present. We do not record sessions without consent. If you have any safeguarding concerns, please contact us immediately at hello@thebloomriseacademy.com.

7. Intellectual property

All course materials, curricula, and resources provided by The Bloomrise Academy are our intellectual property and may not be copied, shared, or distributed without written permission.

8. Limitation of liability

The Bloomrise Academy is not liable for any technical issues beyond our control (e.g. internet outages, platform downtime) that disrupt a session. In such cases, the session will be rescheduled.

9. Changes to these terms

We may update these Terms of Service from time to time. Continued use of our service after changes constitutes acceptance of the new terms.

10. Contact

Questions about these terms? Contact us at:
📧 hello@thebloomriseacademy.com